4 eCommerce Lead-Generations Tactics to Use in 2023

In the world of eCommerce, generating leads is a critical aspect of growing your business. Without a steady flow of potential customers, your business will stagnate and eventually falter. In 2023, there are a variety of lead-generation tactics that eCommerce businesses can use to attract and retain customers. In this article, we’ll explore four tactics that are particularly effective.

Four eCommerce lead generation techniques for 2023

  1. Personalization

Personalization is a great way to generate leads. Personalization involves tailoring your marketing and sales strategies relevant to your potential customers’ needs and preferences.  This can include everything from personalized product recommendations based on a customer’s purchase history to personalized email campaigns that speak directly to the interests and pain points of your target audience. You can also personalize customer experiences by providing excellent customer service through different communication channels. You can also create personalized content on your website. With ChatGPT, it has become easier to create fresh and engaging content within a few seconds. All you need to do is to press the magic Chat GPT login button and ask the chatbot to create content based on your needs.

Personalization is highly important, as customers have grown weary of generic, one-size-fits-all marketing messages. By using data and analytics to personalize your approach, you can create a more engaging and relevant experience for your potential customers, ultimately increasing the chances of turning them into loyal and paying customers.

  2. Influencer Marketing

Influencer marketing has become extremely popular, and for good reason. By working with influencers who have engaged followings on social media, you can leverage their influence to reach new audiences and create leads for your eCommerce business.

Influencer marketing is particularly effective, as it enables you to tap into the trust that influencers have built up with their followers. When an influencer promotes your product/service, their followers are more likely to make a purchase.

To succeed with influencer marketing in 2023, it’s crucial to find the right influencers to partner with. Try to find influencers who align with your brand values and are truly interested in your products or services. Make a list of relevant influencers. Then, chat with your teammates to understand what they think. Discuss them to choose the best influencer who can contribute to your business’s growth.   You should also invest in long-term partnerships rather than one-off collaborations, as this will help you build a stronger relationship with your chosen influencers and generate more leads over time. Similarly, coselling with brands that complement yours can expand your reach; check out this coselling guide from Workspan.

  3. Video Marketing

Video marketing is another effective lead-generation tactic for eCommerce businesses in 2023. Video has become an increasingly popular and engaging format for consuming content online. By creating compelling video content that showcases your products or services in action, you can grab the prospects’s attention and convince them to make a purchase.

There are several types of video content that you can create, including product demos, customer testimonials, and educational videos. The key is to create informative and entertaining content that matches the interests and needs of your targets.

  4. Chatbots

Finally, chatbots are an increasingly popular lead-generation tool for eCommerce businesses in 2023. Chatbots are AI-powered bots that can interact with customers in real-time, providing them with information, answering their questions, and even completing transactions on your behalf.

Chatbots are effective because they provide customers with immediate assistance, without the need for human intervention. This can help you generate leads by providing a seamless and convenient customer experience, even outside of traditional business hours.


In conclusion, generating leads is critical to the success of any eCommerce business in 2023. By using personalization, influencer marketing, video marketing, and chatbots, you can attract and retain customers, increase your revenue, and grow your business over time. As always, it’s important to stay up-to-date with the latest trends in eCommerce marketing to stay ahead of the competition.

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