Several studies have shown that thorough training leads to more income per employee than less intensive training, according to a study done by ATD on 2,500 companies. Nevertheless, training for the sake of training is not the perfect solution. The training you provide your employees should be impactful, valuable, and useful to their jobs; if not, it will backfire and lead to high turnover.
The livelihood of any business depends on appropriate training, whether they like it or not. New technologies you implement in your business will also require training. If new technologies aren’t properly trained, even simple things like new phone headsets can put employees on edge.
This is especially true if a new email system, computer network, communication, or collaboration tool is implemented. To ensure maximum efficiency and productivity, how can you ensure that your employees can fully utilize the new business technology? There are various methods you can use to prepare your employees to utilize fast-growing technologies.
Keep the audience in mind
First, try to understand the audience and apply the different roles of learning for different people according to their mindset and IQ level especially in the technical training. Some people will pick up ideas quickly; others will require more hand-holding especially if you are given the training in technology. Additionally, employees who are visual learners may learn faster with a demonstration since visual learning help a lot it gets fixed in the mind. Some people may find success by presenting the new equipment in a formal classroom setting style of learning vary from person to person.
Focus on the user
Newly implemented software requires little knowledge of the back end and inner workings. It may only be necessary to familiarize yourself with the basics of operating the system in most cases. During your training, pay attention to this point. By focusing too much on the technology’s features, you will only confuse and overwhelm employees.
Each piece of technology we install for companies is designed to be simple enough so that anyone can walk into a room and understand how to use it. Using a user interface that makes operating a system as simple as possible mitigates the fear that some people have of technology. It is possible to drastically reduce the time needed to train employees using a simple user interface.
Try to make collaboration
Getting all employees together for formal training can be challenging, especially for large organizations. Additionally, it can take up a lot of time and resources. One of the best ways to implement a training program is by identifying key members of your corporation that will benefit from training on new equipment, including the IT staff of course.
The second tier of users is these people who act as the IT department’s front line of defense and can be trusted with the responsibility of training them. Training traditionally was done in a room with 20 or so people; now the IT staff is trained, and they in turn train the rest of the company.
Organize training approach
Using a new system, product, or platform by your human resources department will be very different from using it by engineers, marketing, billing, and other departments. There should be training tailored to the needs, expectations, and skill levels of each department.
Training one person per department in the new technology and allowing that person to train others in their department will prove to be more efficient. Training programs are more effective when employees understand what they need to know, their learning style, and other factors that could affect the effectiveness of training.
Go outside help
It will take a lot of your time to develop, implement, and facilitate employee training on new technologies. Your time will be consumed not only by the initial training but also any follow-up and refresher courses you’ll need to schedule as you upgrade systems or train new employees. Outsourcing your IT needs to a consulting firm can therefore be beneficial.
As-needed training can be provided if you are strapped for cash. Consider seeking training outside your organization for large technology overhauls. You can save a lot of heartaches and make employees more satisfied and utilize technology more effectively.
Ask for documentation
Technical schematics, documentation, and training manuals won’t be necessary for your employees to be able to implement it. Nevertheless, it can be a very useful tool for your IT staff. The details they possess will enable them to better address the litany of issues and problems workers may face as they adjust to a new system, software, or product.
Having the right knowledge is powerful, but only if you have it. During a training session, employees can be confused or given a false sense of entitlement if we go into too much detail about the technology. It is even worse when employees are not properly trained and feel the need to diagnose and fix tech issues themselves.
IT managers should set strict guidelines during training, especially for employees dealing with software. Employees are allowed to take certain steps before escalated issues are directed to IT.
Last but not least
This article is composed to keep basic in mind how to grow train your employees for fast-growing technology and these are techniques that are taught at the corporate training center..